US: Call Center Wages Now As Low In US As They Are In India

Aug 19 2010

US matches Indian call centre costs

By James Lamont in New Delhi and Joe Leahy in Mumbai

Published: August 17 2010 19:12 | Last updated: August 17 2010 21:44

Call centre workers are becoming as cheap to hire in the US as they are in India, according to the head of the country’s largest business process outsourcing company.

High unemployment levels have driven down wages for some low-skilled outsourcing services in some parts of the US, particularly among the Hispanic population.

Workers without Borders

Mar 11 2009

NEW YORK TIMES
March 10, 2009
Op-Ed Contributor

Workers Without Borders

AMERICANS are hardly in the mood to welcome new immigrants. The last thing we need, the reasoning goes, is more competition for increasingly scarce jobs. But the need for immigration reform is more urgent than ever.

NYT editorial: Wages of Fear

Dec 03 2008

December 3, 2008
Editorial

Wages of Fear

Fear, abuse, exploitation and crime are real-life concerns for the immigrant poor and working class, even in comfortable suburbs like Long Island’s.